Delivery Information

Click & Collect

For customers of the Clevedon & Somerton Branches, a free Click & Collect service is available through the website. Please select Click & Collect as a delivery option at checkout if you would like to pick up in store. Please note for Somerton customers there may be a lead time on certain items before they are available to collect from store. 

Please ensure you wait for an email to confirm your order is ready for collection before coming in to collect.

Low Order Surcharge: Please note that due to card processing fees, if your basket value is £1 or under and you select the click and collect option, a £1 Surcharge will be added to your total. 

UK Mainland Postage

We currently offer a standard delivery rate of £2.99 and an express rate of £5.99 for all orders placed through the website applicable to the UK Mainland & Isle Of Wight only.

Delivery times are estimated between 3-5 working days for standard delivery and 1-2 days for express delivery, subject to external factors and considerations outside of our control (i.e courier lead time alterations, delays, etc). Please note that delivery lead times may be extended due to Bank Holidays.

We will email you with a notification that your order has been dispatched, which includes an estimate of the delivery date. Our courier companies may send you a text or email notification to advise when they will attempt to deliver your order.

If you order has not been delivered after the latest date as communicated in your dispatch notification email, you can enquire about the status of your shipment by emailing shop@stationeryhouse.co.uk or by telephone on (01275) 875002. Please be advised that all of our dispatch orders are tracked and we do proactively monitor the progress of our dispatch orders to ensure they are delivered on time. 

Please note that telephone lines are open 9am-5pm Monday-Saturday only. We endeavour to respond to all email and web queries within 24 working hours. We also have a live chat function available from 9am to 9pm Monday-Saturday. 

Northern Ireland Postage

We currently offer a standard delivery rate of £4.99 for all orders placed through the website applicable to all delivery locations in Northern Ireland.

Delivery times are estimated between 5-10 working days, subject to external factors and considerations outside of our control (i.e courier lead time alterations, delays, etc). Please note that delivery lead times may be extended due to Bank Holidays. Please note, we cannot guarantee delivery times at the moment.  

We will email you with a notification that your order has been dispatched, which includes an estimate of the delivery date. Our courier companies may send you a text or email notification to advise when they will attempt to deliver your order.

If you order has not been delivered after the latest date as communicated in your dispatch notification email, you can enquire about the status of your shipment by emailing shop@stationeryhouse.co.uk or by telephone on (01275) 875002. Please be advised that all of our dispatch orders are tracked and we do proactively monitor the progress of our dispatch orders to ensure they are delivered on time. 

Republic Of Ireland Postage

We currently offer a standard delivery rate of £9.99 and an express rate of £12.99 for all orders placed through the website applicable to all delivery locations in Northern Ireland.

Delivery times are estimated between 5-10 working days for standard delivery and 3-5 days for express delivery, subject to external factors and considerations outside of our control (i.e courier lead time alterations, delays, etc). Please note that delivery lead times may be extended due to Bank Holidays. Please note, we cannot guarantee delivery times at the moment.  

We will email you with a notification that your order has been dispatched, which includes an estimate of the delivery date. Our courier companies may send you a text or email notification to advise when they will attempt to deliver your order.

If you order has not been delivered after the latest date as communicated in your dispatch notification email, you can enquire about the status of your shipment by emailing shop@stationeryhouse.co.uk or by telephone on (01275) 875002. Please be advised that all of our dispatch orders are tracked and we do proactively monitor the progress of our dispatch orders to ensure they are delivered on time. 

Please note: Terms and conditions of carriage apply to orders placed for delivery to ROI. These can be viewed here.

Scottish Highlands & Islands

We currently offer a standard delivery rate of £3.99 for all orders placed through the website applicable to all delivery locations in the Scottish Highlands & Islands

Delivery times are estimated between 5-10 working days, subject to external factors and considerations outside of our control (i.e courier lead time alterations, delays, etc). Please note that delivery lead times may be extended due to Bank Holidays. Please note, we cannot guarantee delivery times at the moment.  

We will email you with a notification that your order has been dispatched, which includes an estimate of the delivery date. Our courier companies may send you a text or email notification to advise when they will attempt to deliver your order.

If you order has not been delivered after the latest date as communicated in your dispatch notification email, you can enquire about the status of your shipment by emailing shop@stationeryhouse.co.uk or by telephone on (01275) 875002. Please be advised that all of our dispatch orders are tracked and we do proactively monitor the progress of our dispatch orders to ensure they are delivered on time.

Jersey & Guernsey

We currently offer a standard delivery rate of £15.99 for all orders placed through the website applicable to all delivery locations on the islands of Jersey & Guernsey. Postage to other Channel Island locations may possible, please email us for a quote.

Delivery times are estimated between 5-10 working days, subject to external factors and considerations outside of our control (i.e courier lead time alterations, delays, etc). Please note that delivery lead times may be extended due to Bank Holidays. Please note, we cannot guarantee delivery times at the moment.  

We will email you with a notification that your order has been dispatched, which includes an estimate of the delivery date. Our courier companies may send you a text or email notification to advise when they will attempt to deliver your order.

If you order has not been delivered after the latest date as communicated in your dispatch notification email, you can enquire about the status of your shipment by emailing shop@stationeryhouse.co.uk or by telephone on (01275) 875002. Please be advised that all of our dispatch orders are tracked and we do proactively monitor the progress of our dispatch orders to ensure they are delivered on time.

Isle Of Man

We currently offer a standard delivery rate of £22.49 for all orders placed through the website applicable to all delivery locations on the Isle Of Man

Delivery times are estimated between 5-10 working days, subject to external factors and considerations outside of our control (i.e courier lead time alterations, delays, etc). Please note that delivery lead times may be extended due to Bank Holidays.Please note, we cannot guarantee delivery times at the moment.  

We will email you with a notification that your order has been dispatched, which includes an estimate of the delivery date. Our courier companies may send you a text or email notification to advise when they will attempt to deliver your order.

If you order has not been delivered after the latest date as communicated in your dispatch notification email, you can enquire about the status of your shipment by emailing shop@stationeryhouse.co.uk or by telephone on (01275) 875002. Please be advised that all of our dispatch orders are tracked and we do proactively monitor the progress of our dispatch orders to ensure they are delivered on time.

Falkland Islands

We currently offer an economy delivery rate of £39.49 and a priority delivery rate of £55.49 for all orders placed through the website applicable to all delivery locations on the Falkland Islands

Delivery times are estimated between 5-10 working days for economy delivery and 3-5 working days for priority delivery, subject to external factors and considerations outside of our control (i.e courier lead time alterations, delays, etc). Please note that delivery lead times may be extended due to Bank Holidays. Please note, we cannot guarantee delivery times at the moment. 

We will email you with a notification that your order has been dispatched, which includes an estimate of the delivery date. Our courier companies may send you a text or email notification to advise when they will attempt to deliver your order.

If you order has not been delivered after the latest date as communicated in your dispatch notification email, you can enquire about the status of your shipment by emailing shop@stationeryhouse.co.uk or by telephone on (01275) 875002. Please be advised that all of our dispatch orders are tracked and we do proactively monitor the progress of our dispatch orders to ensure they are delivered on time.

Please note: Terms and conditions of carriage apply to orders placed for delivery to the Falkland Islands. These can be viewed here.

British Virgin Islands

We currently offer a standard delivery rate of £25.99 for all orders placed through the website applicable to all delivery locations on the British Virgin Islands

Delivery times are estimated between 5-10 working days, subject to external factors and considerations outside of our control (i.e courier lead time alterations, delays, etc). Please note that delivery lead times may be extended due to Bank Holidays. Please note, we cannot guarantee delivery times at the moment. 

We will email you with a notification that your order has been dispatched, which includes an estimate of the delivery date. Our courier companies may send you a text or email notification to advise when they will attempt to deliver your order.

If you order has not been delivered after the latest date as communicated in your dispatch notification email, you can enquire about the status of your shipment by emailing shop@stationeryhouse.co.uk or by telephone on (01275) 875002. Please be advised that all of our dispatch orders are tracked and we do proactively monitor the progress of our dispatch orders to ensure they are delivered on time.

Please note: Terms and conditions of carriage apply to orders placed for delivery to the British Virgin Islands. These can be viewed here.

EU & Europe Deliveries

We currently offer an economy delivery rate of £9.99 and a priority delivery rate of £12.99 for all orders placed through the website applicable to all delivery locations in the EU and Europe. 

Delivery times are estimated between 5-10 working days for economy delivery and 3-5 working days for priority delivery, subject to external factors and considerations outside of our control (i.e courier lead time alterations, delays, etc). Please note that delivery lead times may be extended due to Bank Holidays. Please note, we cannot guarantee delivery times at the moment. 

We will email you with a notification that your order has been dispatched, which includes an estimate of the delivery date. Our courier companies may send you a text or email notification to advise when they will attempt to deliver your order.

If you order has not been delivered after the latest date as communicated in your dispatch notification email, you can enquire about the status of your shipment by emailing shop@stationeryhouse.co.uk or by telephone on (01275) 875002. Please be advised that all of our dispatch orders are tracked and we do proactively monitor the progress of our dispatch orders to ensure they are delivered on time.

Please note: Terms and conditions of carriage apply to orders placed for delivery to the EU and Europe. These can be viewed here.

Worldwide International Deliveries

We currently offer an economy delivery rate of £15.49 and a priority delivery rate of £22.99 for all orders placed through the website applicable to all international destinations. International destinations are classed as any destination which falls outside of the other delivery areas as listed above. 

Delivery times are estimated between 5-10 working days for economy delivery and 3-5 working days for priority delivery, subject to external factors and considerations outside of our control (i.e courier lead time alterations, delays, etc). Please note that delivery lead times may be extended due to Bank Holidays. Please note, we cannot guarantee delivery times at the moment. 

We will email you with a notification that your order has been dispatched, which includes an estimate of the delivery date. Our courier companies may send you a text or email notification to advise when they will attempt to deliver your order.

If you order has not been delivered after the latest date as communicated in your dispatch notification email, you can enquire about the status of your shipment by emailing shop@stationeryhouse.co.uk or by telephone on (01275) 875002. Please be advised that all of our dispatch orders are tracked and we do proactively monitor the progress of our dispatch orders to ensure they are delivered on time.

Please note: Terms and conditions of carriage apply to orders placed for delivery to International destinations. These can be viewed here.